PPF CARE & WARRANTY
PROPER CARE AND MAINTENANCE FOR YOUR PPF
Congratulations on your PPF installation by Carrera Car Care!
To ensure your PPF remains in excellent condition, please follow the proper care and maintenance instructions.
Failure to adhere to these instructions can void your product warranty.
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Do not wash your vehicle for at least 3 days after installation.
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Regularly hand wash the car with soap, water and soft non-abrasive wash mitts and drying materials as needed.
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We recommend a ‘two bucket’ system. All products are available for purchase from Carrera Car Care.
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To prevent lifting, avoid automatic car washes and spraying the edges of the vehicle with a high-pressure nozzle hose, high powered pressure steam, or a power washer.
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For best results avoid cleaning in direct sunlight.
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Remove any and all bugs, tar, oil, dirt and other road grime from the film as soon as possible to avoid staining.
PPF WARRANTY
This warranty applies to PPF installed by Carrera Car Care.
The warranty covers the PPF from getting detached from the surface, adhesive failure, cracking, bubbling and yellowing (where such faults are not caused by failure to adhere to the proper care and maintenance of the PPF). The warranty period begins on the date of the invoice issued for the installation for a period of 3 years.
Please fill out the form below to record your warranty.
WHAT IS COVERED BY THIS WARRANTY?
Cracking, yellowing, discolouring, peeling, delaminating, degumming, de-metalising and bubbling are considered acceptable claims, subject to review by Carrera Car Care.
STEPS TO MAKE A WARRANTY CLAIM
Complete the warranty form below and your receipt as proof of warranty.
In the unlikely event of an issue, Contact Carrera Car Care to schedule an appointment for inspection. Once inspected,
Carrera Car Care will notify you if the claim is covered by warranty and, if it is covered, will then schedule a repair or replacement with you.
Carrera Car Care reserves the right to deny claims that do not meet the criteria or are otherwise excluded or not within the warranty eligibility.
WHAT IS NOT COVERED BY THIS WARRANTY:
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PPF installed where Carrera Car Care recommends further work to the surface be completed before installation proceeds and that additional work is refused by you.
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Scratches, scuffs, scrapes, stains and chips. Damage caused by not following the guide or instructions provided to you. Such failures include, but are not limited to: exposure to physical abuse, using harsh cleaners or solvents, thermal abuse or misuse.
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Any damage to the film surface due to incorrect washing procedures, automated car washes, or the use of inappropriate wash tools cleaning products or materials.
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Misuse, accident, misapplication, mishandling, wear and tear, dents from road debris impact, and/or deliberate damage of any type resulting in wear off, damage or peeling.
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Any re-installation or repairs to the vehicle or tinted surface not undertaken by Carrera Car Care.
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Where the PPF that is applied is damaged due to misuse, accident, physical impact, use of harsh chemicals, fallout, wear and tear, degradation or improper maintenance such as power washing, buffing, polishing or detailing.